A while back, I purchased an issue of Make magazine. What’s odd is that it is something by O’Reilly without an animal on the cover. However, what it lacks in cover animals, it makes up with general geekiness. Anyway, when I purchased a subscription online, I selected to receive the next issue rather than the current issue since I already owned it. However, the current issue proceeded to arrive on my doorstep. Being busy with more important things, I decided to simply give away the extra issue, which ended up in the hands of Charlie. Figuring I was just going live with not getting an issue of my subscription, I suddenly got the following email today.
Thank you for subscribing to MAKE. In reviewing our files we realized that we began your subscription with the current issue (VOL 3). You requested that we start it with VOL 4 (which mails in October 2005).
To make up for our error we have added an additional issue to the end of your current subscription. As far as the VOL 3 that you received, please keep it with our compliments.
Thank you again for your support. We appreciate your readership.
It isn’t often that one of these things works out without some sort of long phone conversation or email exchange.
Jonathan | 23-Sep-05 at 1:13 pm | Permalink
I have to say I’ve been disappointed with the cover of the Oreilly books I’ve purchased recently. Did they run out of animals? “iPod and iTunes Hacks” has a pair of spoons on the cover and “Google Hacks” has a lock wrench. What happened to the days of the snail on the cover of “SSH, The Secure Shell” and the armadillo on the cover of “Essential System Administration”. Yes, I know everyone is mocking my book collection.